Akton (“we”, “our”, “us”, or “Company”) operates a cloud-based gym management platform available via web and mobile applications (the “Platform” or “Service”). Akton helps fitness businesses manage members, attendance, subscriptions, payments, staff operations, and engagement tools.
We value the trust you place in us and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, process, store, and protect your information when you use Akton.
By accessing or using Akton, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies to all users of Akton, including:
Gym and fitness business owners
Gym staff and trainers
Gym members using the member app
Visitors to our website
For the purposes of this Policy, “User”, “You”, or “Your” refers to any individual or business entity accessing or using the Platform.
We collect information in two ways:
(a) Information you provide voluntarily and
(b) Information collected automatically
When registering or using Akton, we may collect:
Full Name
Gender
Address
Phone Number
Email Address
Date of Joining
Business / Gym Name
Profile details and account login credentials
Gym owners may also enter and manage information about their members, including:
Membership plans and subscription status
Attendance records
Payment and renewal details
Workout or engagement data
In such cases, Akton acts as a data processor, and the gym/business is the data controller responsible for collecting member data lawfully.
When you use Akton, we may automatically collect:
IP address
Device type and operating system
Browser type and version
App version
Pages and features used
Session duration
Date and time of access
This helps us improve performance, security, and usability.
We use cookies and similar technologies to:
Maintain secure login sessions
Remember preferences
Analyze usage trends
Improve product performance
You can control cookie settings in your browser. Disabling cookies may affect certain features.
We process your personal information based on:
To provide our services, manage accounts, and fulfill subscription obligations.
To improve platform performance, enhance security, prevent fraud, and develop new features.
To comply with applicable laws, regulations, or lawful government requests.
For marketing communications or optional features where explicit consent is required.
We use collected data to:
Provide, operate, and maintain the Akton platform
Manage gym memberships, attendance, and subscriptions
Send important service notifications (renewals, alerts, updates)
Provide customer support
Improve product features and user experience
Monitor usage and detect misuse or fraud
Process payments and subscription billing
Send promotional or product-related communications (you may opt out)
We do not sell personal information to third parties.
We may share data with trusted service providers who help us operate Akton, such as:
Cloud hosting and storage providers
Payment gateway providers
Analytics and performance monitoring tools
Communication tools (email/SMS support systems)
These providers are contractually obligated to keep your data secure and confidential and may only use it for authorized purposes.
We may also disclose information if required by law or to protect legal rights.
We use industry-standard technical and organizational measures to protect your information, including:
Secure cloud infrastructure
Encrypted data transmission (HTTPS/SSL)
Role-based access control
Monitoring and regular security updates
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your information may be stored or processed in locations outside your state or country where data protection laws may differ. By using Akton, you consent to such transfers, provided appropriate safeguards are in place.
We retain personal information only as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
Enforce agreements
When data is no longer required, we delete or anonymize it securely.
Subject to applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to certain processing
Withdraw consent (where applicable)
Request a copy of your data in a portable format
You may exercise these rights by contacting us using the details below.
Akton is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after updates constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Email: support@akton.in